DESIGNS BY D&M SHIPPING POLICY

Order Processing Time:

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates:

  • Standard Shipping: 3-7 business days. Flat rate of $5.00.
  • Expedited Shipping: 2-3 business days. Flat rate of $15.00.
  • Next-Day Shipping: 1 business day. Flat rate of $25.00.

Free standard shipping on orders over $75.00.

International Shipping:

  • We offer international shipping to most countries. Shipping rates and delivery times vary based on the destination.
  • Standard International Shipping: 7-21 business days. Calculated at checkout.
  • Expedited International Shipping: 5-10 business days. Calculated at checkout.

Please note that international orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Business Name] is not responsible for these charges if they are applied and are your responsibility as the customer.

Shipping Carrier:

  • We use a variety of shipping carriers including USPS, UPS, FedEx, and DHL, depending on the shipping method selected and the destination.

Order Tracking:

  • You will receive a shipping confirmation email with a tracking number once your order has shipped. Please allow 24 hours for the tracking information to become available.

Delivery Issues:

  • If you haven’t received your order within the estimated delivery time, please contact us at [Customer Service Email] with your name and order number, and we will look into it for you.
  • Please note that once an order has been handed over to the shipping carrier, [Your Business Name] is not responsible for delays, damages, or lost packages.

Shipping Address:

  • Please ensure that your shipping address is correct and complete at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

P.O. Boxes and APO/FPO Addresses:

  • We can ship to P.O. Boxes and APO/FPO addresses. Shipping times may be longer for these destinations.

Changes to Orders:

  • If you need to make changes to your shipping address or cancel your order, please contact us immediately at [Customer Service Email]. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once an order has been processed.

Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Return Policy.

Contact Us:

  • If you have any questions about our shipping policy, please contact us at info@destiny-investors.com or (256)658-5164.